Course & Enrollment Enquiries
For prospective learners comparing Financial Modeling & Valuation, the AI-Powered Financial Analyst Program, stock market learning, fundamental analysis or the AI Finance Accelerator.
Equigenius Services · Contact & Support
We're here to help you move forward.
Questions about a finance program, enrollment or course access? Message us on WhatsApp for general guidance, or choose the relevant email route below. Internship applications are accepted by email with your resume and a financial model.
How can we help?
Choose the right support route
Choose email or WhatsApp for the type of help you need. WhatsApp opens a pre-written message you can edit before sending. Internship applications must be emailed with your resume and a financial model.
Existing Student Support
For course login, missing lessons, recorded-session access, learning materials or technical issues. Include the course name and email used at enrollment.
Payment & Access Queries
For payment confirmation, duplicate transactions or access not received after enrollment. Include the payment date and transaction reference; never email passwords or full card details.
Internship Applications
For the Equity Research Analyst Intern opportunity, applicants should email their resume and a financial model they personally prepared. Modeling proficiency is a prerequisite; applications are reviewed for consideration.
For a faster, clearer response: include your full name, the course or service involved, the email used during enrollment (if applicable), and a short description of the issue. Attach screenshots only when useful, and hide sensitive personal or payment information.
What happens next?
A simple support process
Help us understand your question so we can direct it appropriately.
01
Choose a topic
Select the email link that best matches your query and use the suggested subject line.
02
Share the useful details
Briefly explain what you need. For access issues, include the course name and your enrollment email.
03
Watch your inbox
We will review your message and respond as soon as practicable. Check your spam or promotions folder if you are waiting for a reply.
Please do not send passwords, one-time passcodes, full card details or other unnecessary sensitive information by email or WhatsApp.
Quick answers
Contact & Support FAQs
Common questions before you email our team.
What email address should I use?
Use info@equigeniusservices.com for detailed queries and all internship applications. You can also use the WhatsApp buttons on this page for general course, student-support or payment/access guidance. The buttons open a pre-written message that you can edit before sending.
What should I include when reporting a course access issue?
Include your name, the course you enrolled in, the email address used at enrollment, the approximate payment date if relevant, and a brief description of what is not working. A screenshot can help, but hide sensitive details.
How do I apply for the Equity Research Analyst Internship?
Email your resume and a financial model you personally prepared to info@equigeniusservices.com. Applicants must already be proficient in financial modeling. Sending an application does not guarantee selection or placement; applications are reviewed for consideration.
How long will a reply take?
Response time can vary depending on the nature and volume of enquiries. Include the relevant information in your first email and check your spam folder if you are expecting a response. Do not send repeated emails for the same issue unless there is new information.
Where can I read course, refund and privacy terms?
Please review the Terms & Conditions and Refund & Cancellation Policy before enrolling. You can also read the Privacy Policy before submitting personal information.
Equigenius Services
Still not sure where to start?
Message us with your question and a little context. For internship applications, please email your resume and your own financial model.